June 11, 2014 In 2002, Sherry Stewart Deutschmann quit her six-figure sales job at a Nashville company, cashed in her 401(k) and started a competing business. It was a daring move for a single mother with no college education or background in business. Yet Ms. Deutschmann believed she could build a better company by building a better company culture. If employees had more reason to care, she believed, it would translate to better performance. Read more... http://www.nytimes.com/2014/06/12/business/smallbusiness/my-previous-bosses-are-now-my-customers.html?ref=smallbusiness
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